• FAQ

Frequently Asked Questions

What is SourceESB?

SourceESB is an online tool for OEM buyers and engineers to source electronic components and services. You can search by part number for price and availability from hundreds of distributors or you can search by manufacturer for the distribution channel. You can easily find contact information for distributors and vendors for nearly 8,000 worldwide manufacturers.

What types of searches can I do?

We offer 3 types of searches:

  • Single Part Search — finds distributors and quantities for a specific part numbers
  • Multiple Part Search — search multiple parts at once
  • Manufacturer Search — finds distributors for a specific manufacturer – authorized and independent

To perform a search:

  1. Select the search options you would like to perform
  2. Enter your search term into the search field (Minimum 3 characters)
  3. Click the Search icon or hit Enter

Example: To get a list of distributors who carry "Texas Instruments"

  1. Select "Manufacturer" from the drop down menu
  2. Type "Texas Instruments” into the search box
  3. Click the "Search" icon or hit enter
  4. This will display a list of Manufacturers that start with "Texas Instruments". Then click on "Texas Instruments" for further manufacturer specific information.

Why should I register for an account?

There are two specific benefits for registering.

  1. You can save your “Part Lists” or BOMs to you can come back to them at any time instead of searching the parts again. Open your “Part Lists” select your list and the information will update automatically.
  2. Inventory Alert Feature – is there a part you need but the quantity is not available? Set up an alert to send you an email once the quantity is available on the site.

I forgot my user name and/or password. How can I get it?

No problem. Go to the top right hand corner of the page and select the Login link. Right below the Password box select the “forgot password” link. Follow the prompts from there.

Can I change my password and/or e-mail address?

Yes! When you are logged in, click on the portrait icon in the top right corner of the screen and select the account settings link. In order to make changes select the blue “Manage All” button. Make changes and then select the “Save All” button at the top of the page.

How is the “Authorization Date” determined?

The date is determined in two ways:

  1. The date the manufacturer updated and verified the authorization
  2. Penton verified the authorization either directly from the manufacturer or their website

Benefits of the “Parts List” feature

Save Time and save the parts you regularly source to a part list.

  • Do you search for specific parts on a regular basis? When it is time to order them again just go to your part list and the part and availability information will update automatically.
  • By having your parts in one list you can easily determine which distributors from your Approved Vendor List have the majority of the parts you are looking for.
  • Your “Part Lists” can be worked on and updated at any time
  • Don’t forget to conduct a multiple part search and save your parts to a “Part List”

How does the “Dashboard” work?

The “Dashboard” is the same as “Manage My lists”. The default is “My Part Lists” and there is a second option for “My Alerts”. These are Inventory Alerts and set up from the part detail pages. Go to blog.sourceesb.com and check out the Tutorial section.

How does the Need-A-Part feature work?

When you search a part that shows no results you will be able to choose the option for “Need A Part”. Click on the link and enter the required information. Your Request will be sent to a list of distributors.

How do I create a part list?

When searching for parts you have the option to “Add to Part Lists” (located to the right of the part number). At this time you have the option to add to an existing list, create new list or go to your dashboard to view all lists. You can also “Create List” by clicking on the My Part Lists button near search, scroll down and select “Create List”. You will be directed to a new screen to start adding part numbers. You will also be able to name your part list at this time. Your list will automatically be saved as you enter the part numbers.

How do I add parts to my part list?

There are two ways you can add parts to your part lists.

  1. When you are searching parts you can select the “Add to Part Lists” and select the list you want to add it to.
  2. When you are managing a part list or creating a new part list you will find a blank field to start typing in a part number for the specific list you are on.

How do I manage my part lists?

Select “My Parts Lists” button and then select “Manage My lists” from the drop down. You will be directed to your dashboard. You will be able to add, remove or edit parts within your lists.

How do I set up an “Inventory Alert”?

An “Inventory Alert” can be created from the part detail page. Once you find the part you need select the part number and you will be directed to the detail page. At the bottom of the page next to the trending graph there is a green “Get Inventory Alert” button.

You can set up an alert for either More than a desired quantity or less than. Once the quantity is reached or reduced you will receive an email.

To view all of your alerts go to either “My Part Lists” or your “Dashboard” and My Alerts is the second option on the left.

How do I perform a multiple part search?

Simply click the “Enter List” link within the search box. A pop up box will appear for you to enter the part numbers you wish to search. Once you click the submit button you will be directed back to search. Each part number will appear in its own tab. You will notice there is a “Best Results Match” at the top with a blue box below displaying the best result. Click on the blue box to select a better part match if necessary

Can anyone Upload Inventory on SourceESB.com?

Yes, distributors may post their inventory and manufacturers may post their part data. For more information please contact our Product Coordinator at (800) 836-9000 ext. 82154 or email esbcs@sourceesb.com.

How can I post my inventory in SourceESB’s Part Number Search?

For information on posting inventory on SourceESB.com, please contact our Product Coordinator at (800) 836-9000 ext. 82154 or email esbcs@sourceesb.com.

How do I map the manufacturer codes from my inventory file?

If you are the company admin for your company please log on and select the “Go To Admin” link on the top right of the screen. Then select the “Inventory” button on the right side of the Welcome Page. Select “Map Mfrs” button. Click on the “number” to the right of “Unmapped Manufacturer Codes”. 2 boxes will appear – on the left will be the manufacturer codes from your file and on the right will be the manufacturers listed in our database. For example, if the mfr. code from your file is IR.

You would need to:

  1. In the field on the left you will need to select the box next to IR
  2. In the field on the right you will need to select International Rectifier
  3. Click on the “map” button
  4. Once you select the “map” button you can continue mapping other parts

Going forward any IR noted parts will automatically map to International Rectifier.

*Best Practice — find the manufacturer from the list on the right before you select your manufacturer code on the left.

**Note: In order to find a manufacturer name faster — click anywhere in the box of manufacturer names and start typing a manufacturer name, the system will automatically take you to the closest result. If the mfr. name is not found in our database, that particular part would be listed as “manufacturer not identified”.

How do I add manufacturer lines to my company profile?

Login to SourceESB, select the “Go To Admin” link. You will be directed to your company “Welcome Page”. Select the “edit line card” button and at the top left of the page you find a search box. Start typing in the name of the manufacturer you wish to add. As you type, the field will auto populate. Select the company you want to add. If you add a manufacturer without authorizations then the system will automatically update the information. If you add authorization information you MUST select the “update” button at the bottom of the page. (If the MFR is not listed in our system, send a request via e-mail to esbed@sourceesb.com)

How can I increase my company's exposure on your site?

For advertising information, please go to desmarketing.penton.com or contact your SourceESB Sales Rep. If you do not know who your Rep is, please contact us at (800) 836-9000 or email us at esbcs@penton.com

How do I add distributor lines to my company profile?

Login to SourceESB, select the “Go To Admin” link. You will be directed to your company “Welcome Page”. Select the “distributors” button and at the top left of the page you find a search box. Start typing in the name of the distributor you wish to add. As you type, the field will auto populate. Select the company you want to add. In order to save changes you MUST select the “update” button at the bottom of the page. (If the distributor is not listed in our system, send a request via e-mail to esbed@sourceesb.com)

Why am I receiving Authorization verification alerts in my email?

When a distributor claims to be authorized an alert is sent to the Company Admin at the manufacturer to verify the authorization. Once the authorization is verified the date will be added to the website to alert users. If the claim is rejected the distributor is notified.

Can anyone Upload Part Data on SourceESB.com?

Yes, any manufacturer can send Penton their part data. Please contact us at esbcs@penton.com for more information.

What is considered Part Data?

Complimentary part data includes: part number, part description, part image, data sheet links, reference designs, etc. If you would like to submit additional part data please contact us at esbcs@penton.com

How can I increase my company's exposure on your site?

There are many ways to increase your exposure and it all depends on your goals and needs as a company. Please call us at (800) 836-9000 so we can direct you to the appropriate person.

What does the “VERIFY” button mean on my company “Welcome Page”?

This shows the last date, time and person responsible for updating your company information.

How do I update my company information?

As the company admin (you must be designated company admin to make changes online) you have the ability to log on and update your company information any time of the day by selecting “Go To Admin” at the top of the page once you are logged in; you will be directed to your company welcome page where the edit buttons are available.

I have some comments/suggestions for your website. Where can I send them?

We are committed to providing users with the most accurate, comprehensive and easy to use sourcing tool for electronic components. Let us know how SourceESB can serve you better. You can email us at esbcs@sourceesb.com.

If you have a question or a problem that is not covered in our FAQs section, please email us at esbcs@sourceesb.com or call us at (800) 836-9000.